Privacy Policy
Last updated: 2025
Information Collection
We collect information necessary to provide phone repair services in Poland. This includes your name, contact details (phone number and email), and device information when you request a repair. We gather technical data about your smartphone to diagnose issues accurately, such as device model, operating system version, and specific malfunction descriptions. Payment information is collected securely when processing transactions. Additionally, we collect usage analytics to improve our service delivery and screen replacement quality. All personal data is collected transparently and only for legitimate business purposes related to phone repair, screen replacement, and smartphone service operations.
Data Usage
Your information is used exclusively to deliver professional phone repair services. We use contact details to communicate repair status, timelines, and service updates. Device information helps our technicians provide accurate screen replacement estimates and smartphone service recommendations. We may use your data to send repair confirmations, invoices, and service notifications. Analytics data helps us optimize our phone repair processes and improve screen replacement techniques. We never sell personal data to third parties. Your information is shared only with authorized technicians who need it to perform the repair work. All data handling complies with Polish data protection regulations and GDPR requirements.
Your Rights
Under Polish and European data protection law, you have the right to access your personal information. You can request to know what data we hold about your phone repair requests, screen replacement services, or smartphone service history. You have the right to correct inaccurate information and to request deletion of your data when no longer necessary for service provision. You can object to specific data processing activities and request data portability. To exercise these rights regarding your phone repair records, screen replacement information, or smartphone service data, contact us directly. We will respond to your requests within the required legal timeframes. You also have the right to lodge complaints with the relevant data protection authority if you believe your rights have been violated.
Cookies and Tracking
Our website uses cookies to enhance your experience when browsing our phone repair services. Essential cookies are necessary for basic functionality and security. Analytical cookies help us understand how customers interact with our smartphone service information and screen replacement details. We use cookies to remember your preferences and improve navigation. Third-party cookies may be set by trusted partners to provide additional services. You can control cookie settings through your browser preferences. Some features may require cookies to function properly, including features related to phone repair scheduling and service requests. We do not use cookies to track you across other websites without your consent. Cookie data is processed in accordance with Polish privacy regulations.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access and misuse. Our systems use encryption technology to secure data transmission when you submit phone repair requests or screen replacement information. Access to customer data is restricted to authorized personnel who require it for smartphone service delivery. We maintain secure databases with regular security audits and updates. Physical records related to phone repair services are stored securely with limited access. However, no security system is completely impenetrable. We cannot guarantee absolute security, but we commit to maintaining robust protections. If a security breach occurs, we will notify affected customers in accordance with Polish data protection requirements and GDPR obligations.
Policy Updates
This privacy policy may be updated periodically to reflect changes in our phone repair operations, screen replacement practices, or smartphone service offerings. We reserve the right to modify these terms in response to legal requirements or operational improvements. Significant changes will be communicated to you via email or prominently displayed on our website. Your continued use of our services after updates constitutes acceptance of the revised policy. We recommend reviewing this privacy statement regularly to stay informed about how we protect your information. For phone repair customers, screen replacement clients, and smartphone service users, we maintain transparency about data handling practices. The most current version of our privacy policy is always available on our website with the last update date clearly indicated.
Privacy Questions?
If you have any questions about our privacy practices regarding phone repair, screen replacement, or smartphone service, please contact us using the information below:
privacy@phonerepairpl.com
Phone
+48 (0) 22 XXX XXXX
Address
Phone Repair Service Center, Poland